Client-oriented principle: improve our clients satisfaction degree through our integrated 4 basic aspects of Service Support, Parts, Publications and Training, let our clients enjoy an unprecedented care model. Our services will be there, no matter when or where you need them. We believe you will be entirely satisfied with our working attitude and diligence.

Maintenance priority principle: according to our company principle of "troubleshooting first and accountability second", Mega Machinery has always upheld this belief and implement it in everything that we do for clients. The service we offer to customers is to think about what they think about and worry about what they worry about. We promise to solve the on-site problem and keep the machine at normal operation condition at the fastest speed.

Honesty and trustworthiness principle: we always believe that one must learn how to behave before doing anything, take the fact as the basis and never cheat clients.

Value care principle: pay attention to the desired values of customers in the service, try best to achieve it, and solve worries for customers.

Results-oriented principle: focus on the integrity and effective service. The service staff must provide services strictly according to contents of mainline service standards and the service must be effective.